FREQUENTLY ASKED QUESTIONS
- Whom should I contact when I lost my apartment key(s)?
- Can my spouse and my children get a University ID card?
- Can my family members use the sport facility?
- Is there any travel agency near Bilkent University?
- Does the university provide meal tickets to my family members?
- Is there any Notary Public Office near the University?
- Whom should I contact for phone repairs or services?
- Does the Housing Office staff fix or install my personal property in my University apartment?
- Whom should I contact when the washers and dryers in my apartment/laundry room are not working properly?
- Is there Internet access in all faculty-housing apartments?
- Is there a dry-cleaner near the campus area?
- How far is the closest grocery store to the campus?
- Can I use my original driving license in Turkey?
- How do I convert my original driving license into a Turkish one?
- Where can I get a document showing my gross income and deductions in order to send it to my country for tax purposes?
Whom should I contact when I lost my apartment key(s)?
If you lose your apartment key, please report to the Housing Office during working hours, and security after working hours and on weekends. (Emergency Line: 266 4050 or ext: 6666)
Can my spouse and my children get a University ID card?
An affiliate ID card is not available for spouses and children, however bus cards for family members can be obtained by filling out the application form for Bilkent University Temporary Access Card at the Housing Department.
Can my family members use the sport facility?
Even though an affiliate ID card is not available for spouses and children, family members can use the sport facilities and get a temporary card after filling out the required forms and providing some documents along with their payment receipt at the Student Dormitories Sports Hall.
Are there any travel agencies near Bilkent University?
Yes, there is a travel ageny conveniently located on the University Campus area.
- Star Tours Tourism and Travel Agency
Located on the ground floor of the Management Building, Tel: 290 3436
Does the university provide meal tickets to my family members?
Every month, Bilkent University provides "Meal Tickets" to all full-time employees only.
Is there any Notary Public Office near the University?
Yes, there is a Notary Public Office in Bilkent Plaza (A Block, # 53) located across from the Bilkent Center.
Whom should I contact for phone repairs or services?
If you are having problems with your domestic phone line (290-xxxx), please call the Housing Office for help; if your phone connection is through PTT, call 121 for problems. Please note that most personnel do not speak English, thus, you are advised to make your call with the help of a native speaker.
Does the Housing Office staff fix or install my personal property in my University apartment?
The Housing Office personnel can help you with all the maintenance problems you have in the apartment, also they can make arrangements for mechanics/repairman to come and fix your personal property. However, if you make your own private arrangements you have to pay the service fee to the people who handle the problem in your residency.
Whom should I contact when the washers and dryers in my apartment/laundry room are not working properly?
Please call the Housing Office to report the problem.
Is there Internet access in all faculty-housing apartments?
All main, middle and east campus apartments and tower buildings are wired for high-speed network connections. Residents do not have to apply anywhere to get their homes wired for Internet access. However, each housing unit has its own IP address, which can be obtained from the Housing Office (unless it is present in the residency). Three IP addresses are allocated to each apartment. If you have only one computer to be connected to the Internet, you can use any of the addresses given for your residence.
For more information on connecting to the Internet in the university housing, please visit the website http:/lists.bilkent.edu.tr/LojNet
Is there a dry-cleaner near the campus area?
There is a dry cleaner (Dryman) at Bilkent Center.
How far is the closest grocery store to the campus?
There is a market called Bilmarket (Meteksan Market) located right behind the Student Union Building on Main Campus. It carries food products with a good selection of foreign foods, fresh produce, daily newspapers, detergents, stationary, etc. Please note that alcoholic beverages are not sold in any store on campus. Bilmarket is open from 8:30 a.m. to 11:00 p.m. every day, including weekends.
Can I use my original driving license in Turkey?
According to the Highway Traffic Regulations (stated in article 88), foreigners, except tourists and temporary job holders, who came to Turkey with the purpose of working, providing service or receiving education can use their original drivers license as long as they have a notarized translation of their original license with them at all times.
Also, if you have an International Drivers License issued on your name in your country (International Drivers Licenses are not valid in the country they are issued), you can drive both blue plate and Turkish plate cars with that document.
How do I convert my original driving license into a Turkish one?
If you wish to get Turkish drivers license, and already have a drivers license issued in your country, all you need to do is to present the following documents listed below to the local Traffic Registration Office (Trafik Tescil Müdürlüğü) located at Ankara Emniyet Müdürlüğü (Ankara Department of Security Office)
Required Documents for converting your driving license into Turkish driving license
- Original drivers license and the notarized translation (your original license is returned to you immediately)
- Residence Permit (Original and the copy)
- Application forms and dossier (can be obtained from Drivers Association Office)
- Health Report (can be obtained from private and state hospitals, note that health insurance does not cover the expenses of this check up)
- Blood type (can be obtained from a health clinic)
- Criminal Report (This document is given by the Court House)
- 8 passport size photos of yourself
- A receipt taken from the Ministry of Finance (This particular fee is dependent on the class of license required)
- Drivers License Card fee
It is certainly recommended that you get your health check, and have your original license translated and notarized before you go through other proceedings, as the rest can be easily managed in one day. Also, you are advised to have a Turkish colleague or someone fluent in the language to help you with the forms and procedures at these offices.
Contact Information of the relevant Offices:
1. Ankara Emniyet Müdürlüğü
Ankara Department of Security Office
Phone: 412 3000
Address: Konya Yolu, Metro Akköprü Durağı Yanı, 06330, İskitler/Ankara
(Next to AnkaMall Shopping Center)
www.ankara.pol.tr
2. Ankara Umum Otomobilciler ve Şoförler Esnaf Odası
Ankara Drivers Associations
Phone: 212 6060
Address: Mareşal Fevzi Çakmak Caddesi, No: 5, Beşevler/Ankara
www.aso.web.tr
3. Ankara Adalet Sarayı
Ankara Court House
Sıhhiye/Ankara
4. Maliye Bakanlığı
Ministry of Finance
Phone: 415 2900
Address: Dikmen Caddesi, No: 2, Bakanlıklar/Ankara
www.maliye.gov.tr
5. The Touring and Automobile Club
Phone: 229 3806-07
Address: Gazi Mustafa Kemal Bulvarı, Kültür Sokak, No: 11, Tandoğan/Ankara
www.turing.org.tr
Where can I get a document showing my gross income and deductions in order to send it to my country for tax purposes?
You could directly contact our Budget and Financial Affairs Office and ask them to print out the form that you need to send. Make sure to state where you are from, due to procedural differences among countries.
Contact information for Budget and Financial Affairs Office: 290 1419-20-21
