Telephone and Satellite / Cable TV Service


Telephone
University extension telephones can be connected in apartments upon request. To arrange for full-service local, national and international telephone service in your apartment, you should contact your department. Please note that you can have telephone charges deducted from your salary if your phone is connected for outside calls through the Bilkent Computer Center. You can also have a private phone line in your apartment. In order to have a private phone line connected, please follow this procedure:

  1. To subscribe, please go to the Bahçelievler Türk Telekom office and fill out an application form in person. (Address: Bahçelieveler, 3. Street, No: 32, and Ümitköy 8. Street, No: 63). The Bilkent shuttle bus stop nearest to Bahçelieveler is at the National Library.
  2. Bring your passport (original and one copy) and residence permit (original and one copy) with you.
  3. At the time of publication, the connection fee was 7.5 TL. This fee will appear on your first bill.
  4. You can pay your phone bill at the banks listed on the invoice or at Türk Telekom offices. For your convenience, you might want to choose the automatic payment option, with the amount drawn directly from your bank account.
  5. If you have any problems, call 121. Please note that most personnel do not speak English. You are advised to make these calls with the help of a native speaker.
  6. To have your line disconnected, please go to the same office with the documents listed above. If you would like someone else to request that your phone line be disconnected, notarized authorization is needed.



Local and Long-Distance Calls:
For local calls: Dial the seven-digit number. Please note that if you have a phone number starting with '290' you should dial '9' if you are making a call to a number that does not start with '290.' (However, to call within the University, you do not have to dial '290' but only the last four digits of the number.)
For long distance calls within Turkey: Dial the area code and then the seven-digit number.
For international calls: Dial 00 + country code + area code + number.


Satellite/Cable TV Connections

  • Digiturk satellite connection:
    1. To subscribe to Digiturk, call 397 2424 and state that you would like to have a Digiturk connection in your apartment. You will be asked to give your name and contact information. Most representatives speak English.
    2. Digiturk personnel will then come to install the satellite dish. Please ask the technician to consult with the Housing Office regarding placement of the dish.
    3. At the time of publication, the installation fee was 40 TL. The fee is to be paid on the day your connection is installed.
    4. Please make sure that you have signed a contract with Digiturk accepting the terms of use.
    5. You can make your regular monthly payments to any bank other than Akbank. Note that late payments can be made only to Yapi Kredi Bank.
    6. In case of problems, call 397 2424.
    7. There are several packages to choose from, with varying prices. You can learn more details about the packages available at www.digiturk.com.tr.
    8. To have your service disconnected, please call 397 2424 or 0212 473 7373 and state that you would like to cancel your contract.
    9. Please be sure to return any equipment provided by Digiturk after cancellation.

  • D-Smart satellite connection:
    1. To subscribe to D-Smart, call 240 7167 or visit the D-Smart office closest to the Bilkent area, which is located in the Konutkent 1. Çarşı (shopping center), No: 32, Çayyolu. A native speaker should accompany you.
    2. D-Smart personnel will then come to install the satellite dish. Please ask the technician to consult with the Housing Office regarding placement of the dish.
    3. At the time of publication, the installation fee was 40 TL. The fee is to be paid on the day your connection is installed. If you prefer to make monthly payments, you must subscribe for 24 months. However, if you make a payment of 339 TL, you can sign a 12-month contract for a basic package. For further information on subscription details and packages to choose from, please check www.D-Smart.com.tr .
    4. If you choose to pay on a monthly basis, you can make your regular payments at any bank or arrange with your bank for automatic payment.
    5. In case of problems, call 240 7167 or 444 5565
    6. To have your service disconnected, please call 240 7167 or 444 5565, and have a native speaker make your cancelation request.
    7. Please be sure to return any equipment provided by D-Smart after cancellation.

  • Cable TV Connection:
    1. Residents who live in buildings 1 - 46 can obtain a cable TV connection.
    2. To subscribe, go to the Bah çelievler Türk Telekom office (3. Street, No: 32) or call 444 0 126.
    3. You must bring your passport (original and one copy) and residence permit (original and one copy) with you.
    4. At the time of publication, the connection fee was 43 TL. This fee is included in the first invoice. Please note that these charges change frequently.
    5. The monthly payment is 7 TL. Payments can be made at the banks listed on your invoice.
    6. For problems, call 126 and leave a message. Please note that most personnel do not speak English. You are advised to make these calls with the help of a native speaker.
    7. To have your line disconnected, please go to the Bahçelievler Türk Telekom office with the documents listed above. If you would like someone else to request that your cable service be disconnected, notarized authorization is needed.

 

INTERNET CONNECTION in UNIVERSITY HOUSES

All faculty apartments are wired for high-speed network connections. In some buildings (79, 80, and Middle and East Campus housing) dynamic IP addresses are used, and users must log on to the network using their BAIS IDs and passwords. In other faculty housing apartments, static IP addresses are used. IP addresses and related information are provided on a sheet that may be found in each apartment where a static IP address is used. IP addresses can also be obtained from the Housing Office. In case you have difficulty accessing the network in your apartment, please contact either the Bilkent Computer Center or the Housing Office.

For more information on connecting to the Internet in University housing, please see http://lists.bilkent.edu.tr/LojNet


 
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